Repair & maintenance

You can contact us for repair and maintenance. We have our own service technicians who can carry out all kinds of repairs and maintenance. Our technical experts are trained to solve the most complex problems. This guarantees a quick and professional repair or maintenance.

What do we offer?

  • Repair by professionals
  • No research costs
  • Repair not successful? Then it won't cost you anything
  • Free return shipment

Questions or need help?

Visit our store or contact our customer service.

Defect and damage analysis

The product need to be investigated to discover the defect. This can be done by visiting us, e-mail or phone. The most fast and easy way is to send us a problem description with a video of the problem by e-mail. In this way we have a clear picture of the problem and we can give a good solution based on the problem.

Option 1: visit us
Visit us and one of our technicians can inspect the product. It is important to make an appointment in advance.

Option 2: by e-mail
Send us a problem description included a video of the problem by e-mail. Our customer service is available at

Option 3: by phone
Contact our customer service and give them a clear problem description. Our customer service is available at +31850013151

Repair options

There are 2 ways for repair:

  1. Visit our store (repair only by appointment)
  2. Send us the repair

Repair lead time
Visit us for repair: within 1 hour repaired.
Send us the repair: repaired within 1 to 2 weeks.

Visit us for repair

  1. Make an appointment
  2. Bring the product and accessoiries with you
  3. Sit back with a cup of coffee and wait until we finished your repair

Send us the repair

  1. Download our online repair form.
  2. Fill in the repair form and add this to the package
  3. Pack the product well and securely to prevent damage during transport
  4. Send us the package
  5. Sit back and wait until we finished the repair
Repair costs

An overview of the repair costs can be found in the repair overview.

Questions or need help?

Come and visit our store or contact our customer service.