Does your electric bike need a maintenance check, or are you experiencing issues while riding? Our specialists are here to help! With our expertise in repairs and maintenance, we ensure that your e-bike is safe and smooth on the road again. From fixing minor issues to a full-service check, we inspect everything thoroughly and make sure your electric bike is in top condition.
Our expertise and benefits
1. Specialized technicians
Our e-doctors have extensive knowledge of both the mechanics and electronics behind various brands and models of electric bikes.
2. High quality parts
We use only original and high quality replacement parts. This ensures optimal performance and safety.
3. Fast and transparent service
You will always receive a clear diagnosis and a non-binding quote. If you agree, we ensure a smooth process so that you are not without your bike longer than necessary.
4. Safety first
We follow strict guidelines and thoroughly test every repaired bike. This way, you can be sure that you can hit the road safely and with confidence.
Common repairs
We can help you with a variety of issues. Below are some examples of repairs we frequently perform:
Battery and charging problems
- The battery does not charge or drains quickly.
- The charging cable or connector is damaged.
- Battery replacement or refurbishment for optimal performance.
Motor and drivetrain issues
- The motor runs irregularly, makes unusual noises, or stops responding.
- Issues with power assistance, such as too little or too much support.
- Repair or replacement of worn gears, drive belt, or chain.
Electronic malfunctions
- Error messages on the display or no connection to the controller.
- Faulty sensors, such as speed or torque sensors.
- Repair of wiring, circuit boards, and other electronic components.
Mechanical problems
- Worn brakes, chain, cassette, or gears.
- Loose or broken brake and gear cables.
- Broken fenders, luggage racks, or other structural components.
Other custom repairs
We assess what is needed to restore your bike to like new condition. Even for unique or less common issues, we offer a suitable solution.
Maintenance services
In addition to our repair, we also offer maintenance services for electric bikes. You can choose between a basic or full maintenance check. Both options focus on extending the lifespan and ensuring the safety of your e-bike, so you can ride worry-free.
Basic maintenance
During a basic maintenance check, our e-doctors conduct a quick but thorough inspection. We check the battery, inspect the brakes and lights, and clean key moving parts. This is an ideal periodic check to keep your electric bike in good condition. Additionally, you receive personal advice and useful maintenance tips to maximize your e-bike’s lifespan.
Full maintenance
Looking for a complete service? A full maintenance check is the best choice. It includes everything in the basic maintenance check plus an extensive diagnosis, cleaning, and lubrication of all components. We also fine-tune the motor, sensors, and braking system. This in-depth service ensures your electric bike remains in top condition and reduces the risk of unexpected repairs. After the maintenance, we provide personalized advice and practical tips to keep your e-bike performing at its best.
When does your electric bike need maintenance?
Periodic maintenance
We recommend an annual maintenance check for your electric bike. Regular maintenance prevents minor issues from becoming major problems and ensures a safe, reliable ride.
When you notice changes
Do you feel a difference in the ride, experience slower responses, or notice that the battery does not charge as well? Then it's time for maintenance. A timely check can prevent frustration and save costs by identifying and resolving issues early.
After intensive use
Do you use your bike daily or under demanding conditions, such as in busy city traffic or on rough terrain? Then it’s wise to schedule a maintenance service every six months. This ensures that all components function optimally and your bike remains in top condition, allowing you to ride safely and comfortably.
Our process
1. Intake and diagnosis
You bring in or send your bike to us. Our e-doctors conduct a thorough diagnosis to identify the issue.
2. Quotation and approval
After the inspection, you receive a clear cost estimate. You decide whether to proceed with the proposed repair.
3. Repair and testing
Once you give the green light, we get to work immediately. We perform the repair professionally and conduct extensive testing to ensure everything functions properly.
4. Pickup or delivery
Once the repair is complete, you can pick up your bike or have it delivered. We ensure a quick turnaround so that you can get back on the road as soon as possible.
Ready to schedule a workshop appointment?
Don’t let your bike sit idle unnecessarily. Schedule a workshop appointment by calling +31 (0)850013151 or sending an email to info@voltes.nl. Our friendly and skilled staff are ready to assist you, so you can get back on your bike with confidence and enjoyment!